Job Interview – What are the roles and responsibilities of a PMO ?

Are you wondering how to set up a PMO (project management office) within your organisation? What are the roles and responsibilities of a PMO? Learn from the experience of the PMO Alptis Insurances, a specialist in health insurance. The implementation of the ISO standard at Alptis a few years ago led to significant work across all of the company’s processes to support its development. But how can a company perform without a clear and accurate vision of its project portfolio? Especially with the risk of a breakdown in dialogue between the management committee and the project teams? This is where the project office, or PMO, comes in –  resulting in a transversal role as a facilitator within the organisation.

Exclusive interview with the PMO of Alptis Insurances Group

Exclusive interview with Alptis Assurances’ PMO, Joseph Pares, who is responsible for portfolio project management.

In this article, we’re going to help you determine the role of the PMO as well as the tools it needs to carry out its tasks. You can also watch the replay of the interview with Alptis Assurances’ PMO below.

In this article, discover the keys to understanding the Project Management Office:

  1. What is the PMO?
  2. What are the steps involved in setting up a PMO?
  3. How does the PMO provide a framework to the project teams?
  4. How best to handle change management?
  5. What are the PMO’s tools?

What is the role of the PMO ?

What does a PMO office do ?

PMO stands for Project Management Office. It’s a department within the organisation that is responsible for the project management process. It oversees and assists with the management of the organisation’s projects, programmes and portfolios.

Firstly, an entry point when starting to think about a project

The PMO has a central role in the company, between management, the business line department, the IS systems department and the finance department.

Secondly, the role of the PMO is to guide and coordinate projects’ life cycles :

  • Coordinate qualification of hierarchical superior’s project portfolio
  • Ensure a link with the company’s strategy
  • Assist project managers and sponsors
  • Monitor the portfolio and facilitate its implementation

What is a PMO structure ?

The PMO is at the heart of project portfolio governance

The PMO ensures that the data provided is high quality so that management can make the right decisions on projects. Joseph Pares, PMO at Alptis Assurances.

Event Participants Goals
Weekly operational update OTOP Dept., IS Dept. (Managers), Data (Managers) Discuss the difficulties encountered by teams, find solutions, identify new topics.
Monthly project portfolio review OTOP Dept., IS Dept. (Director), Data (Head), Finance Dept. (Group Head) Review portfolio projects to discuss the issues encountered and identify options to put in place (decision-making, payment order, etc.).
Management Committee convened on request Alptis Assurances management Situation update + decision-making if necessary

 

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